Shipping

Shipping Policy

Order tracking information: https://t.17track.net/en#

• Incorrect addresses or delivery to a different address may be subject to a $19.50 address change fee.

All orders are generally shipped on the same day or the next business day after payment is received. However, during peak seasons, orders are shipped within 1 to 3 business days after they are received, excluding holidays or days when we are closed.

14-Day Return Policy

Our customers are very important to us. If you are not satisfied with your merchandise for any reason, you may return it within 14 days from the date your order is received (see details below).

We will give you the option to exchange the returned items for other merchandise, receive store credit for future purchases, or obtain a refund to your credit card.

The only costs to you will be the shipping fees plus a 15% restocking fee. Below are the conditions for a refund.

How to Return

If you wish to return your order, please send us an email. Please make sure you have read the following before contacting us:

• Merchandise must be returned in its original packaging.

• All original packaging, plastic bags, display boxes, and hang tags must be included.

• The customer is responsible for all shipping costs.

• We are not responsible for the package until it arrives at our warehouse. For this reason, we strongly recommend purchasing shipping insurance and obtaining a tracking number before sending the package back to us.

Canceled Orders

If you place an order with us and decide to cancel it while it is on its way to you, you will be responsible for all shipping fees.

Once a package has been shipped, you will be subject to shipping charges to and from your location.

Canceled orders are also subject to a 15% restocking fee.

If you have any questions, please do not hesitate to contact us before returning your merchandise.

Items Damaged During Shipping

Although we take all reasonable precautions to ensure that our products are properly packaged, damage may still occur during transportation from our warehouse to your destination.

If your product is damaged during shipping, please notify both us and the shipping carrier immediately.

Shipping-related damage must be reported to both the carrier and us within 7 days of receiving the shipment.

Please take photographs of the damage and request a confirmation or claim number from the shipping carrier.

Do not discard the original packaging.